E-bikes contain rechargeable lithium-ion batteries. All safety guidelines for storing, charging, and disposing these batteries must be followed.
You can report improper storage, charging, or disposal of lithium-ion batteries or devices containing these batteries.
Complaint types include:
- Batteries being charged less than 3 feet apart
- More than 5 batteries being charged at once
- Using multiple extension cords to charge batteries
- Batteries that look like they’ve been tampered with
- Suspected unlicensed business charging batteries
- Batteries being disposed in trash or recycling
- E-bikes or e-scooters being charged while unattended
- Abandoned e-bikes on private or public property
- Any other improper battery storage, charging, or disposal issues
You can report the problem to FDNY by email and by phone. Anonymous reports are accepted.
By Email
FDNY.BusinessSupport@fdny.nyc.gov
By Phone
What Happens Next
Your report will be referred to the appropriate Fire Prevention Unit. FDNY will review the report and possibly inspect the location by the next business day.
You will get a response within 12 hours of submitting your report.
