You can submit a request to the Metropolitan Transportation Authority (MTA) for a new bus stop location or the relocation of an existing bus stop. 

MTA will review your request and work with the NYC Department of Transportation (DOT) and other interested parties to best serve the community. 

Online

Visit the Metropolitan Transportation Authority (MTA) website.

Learn about other ways to contact the MTA.

By Phone

• Agency: Metropolitan Transportation Authority
• Division: Metropolitan Transportation Authority Customer Service
• Phone Number: 511
• Business Hours: Daily: 6 AM - 10 PM
• Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.