The NYC Bin is the official bin for properties with 1-9 residential units (including single-family homes to 9-unit apartment buildings).

All NYC Bins:

• Are available at a discounted price, including free shipping and handling.  
• Have the official Department of Sanitation logo. You do not need to order a decal for the bin. 
• Include a space for property owners to write their addresses for easy identification.

These bins are only for residential properties, not for businesses.

Get answers to frequently asked questions about NYC Bins.

Purchase NYC Bins

Online and phone ordering are not available at this time. Bins previously ordered online or via telephone are continuing to be delivered.

You can still order official NYC bins (black waste bins only) through Home Depot.

Home Depot sells official NYC trash bins for the same price offered by the city. Please note that stock may vary by store. All orders must be picked up in person, even if you ordered through Home Depot's website.

Order Status and Delivery

NYC bin orders:

• Are delivered by truck between 6 AM and 6 PM
• Are left outside on the property or along the property line
• Do not need someone to be present to accept the delivery

Status updates are provided by email. You will receive an email approximately two days before your order is delivered.

Get Help

The BinsNYC Customer Support call center is unavailable at this time.

You can still contact BinsNYC Customer Support by email to:

• Get pricing information
• Check order status
• Ask questions about an order
• Report an issue with a bin you purchased

Email info@bins.nyc for more help.

Please note that BinsNYC Customer Support can only help with official NYC Bin orders.

They cannot help you with:

• NYC Bin reimbursement checks.  Visit the Bin Reimbursement page instead.
• Requests or questions about free DSNY compost bin distribution.  DSNY is no longer providing free compost bins.
• Questions about DSNY containerization rules.  Visit the Residential Waste Containerization page instead.
• Stolen bins.  If the bin you purchased was stolen, file a police report with your local police precinct.

DSNY is no longer providing free brown compost bins for residents receiving composting services for the first time.

DSNY does not provide free replacement compost bins.

Please note that you can use any labeled bin (55 gallons or less) with a secure lid for compost disposal. You can line your bin with a clear plastic, paper, or compostable bag to help keep it clean. Tie the bag closed before putting the bin on the curb for collection.

To order a free composting bin decal, visit the Department of Sanitation Signs and Decals page.

Kitchen Compost Containers 

You can use any bag or container to collect food scraps, food-soiled paper, and plant waste within your home. You can store food scraps in the freezer to prevent odors.

Once the bag or container is full, empty the scraps from your home into your building's compost bin. 

Kitchen Container Giveaways

DSNY will host community events to educate the public about curbside composting and give away kitchen containers for food scraps. 

No events are scheduled at this time. Check back regularly for updates.

Submit Feedback

DSNY distributed free compost bins in 2024 for a limited time only.

You can submit feedback about DSNY compost bins, including if you signed up to get a free compost bin last year and did not receive it.

Submit feedback to the Department of Sanitation.