School Health Complaint

You can make a complaint about:

Health instruction
Access to medical care or health insurance
504 forms
Vision or hearing testing
Dental plan clinics

The Department of Education (DOE) reviews and addresses anonymous complaints. If you do not provide information about yourself, DOE will not contact you to follow up.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

You can make a complaint to the Department of Education (DOE) if you believe your child's public school is not following all health and safety protocols specific to COVID-19.

DOE accepts complaints about all public schools, including D75, D79, 3K, Pre-K and DOE contracted Early Learn centers.

Complaints include but are not limited to:

Students or staff not wearing masks on school property when required after a positive COVID test result
Lack of available personal protective equipment (PPE)
Ventilation concerns
Sanitizing of school buildings
Any other COVID-19 health and safety concerns

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

[67001 M-F: 8A-6P]

Was this information helpful? Yes No

How can we improve this page?

Was this information helpful?

NoYes

Knowledge Article

IP Address

School Health Complaint

COVID-19 Health and Safety Complaints

Was this information helpful? Yes No