Need something else?

You can make complaints about Medicaid programs, including reports of delayed benefits.

You can also make complaints about case handling or staff behavior at a Medicaid Office.

  • Agency: Human Resources Administration
  • Division: Medicaid Helpline
  • Phone Number: (888) 692-6116
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.

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