You can report a problem with a nursing home care and facility conditions.

This includes complaints about heat and hot water.


Submit your complaint to The New York State Department of Health.

By Phone

  • Agency: New York State Department of Health
  • Division: Nursing Home Complaint Hotline
  • Phone Number: (888) 201-4563
  • Business Hours: Monday - Friday: 8 AM - 4:45 PM
  • Staff is available during business hours, except State and Federal Holidays. Leave a message after hours and you'll get a call back.

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