You can file a complaint about purchases at gas stations in New York City.
Complaints include:
- Water in gasoline
- Differences between the stated price per gallon versus the actual price charged per gallon
- Mislabeling of unleaded gasoline
The Department of Consumer and Worker Protection (DCWP) does not set prices at the pump and will not accept complaints about increases in gas prices.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
