General Maintenance Complaints
You should report maintenance issues in a Domestic Violence Shelter, including complaints about rats or mice, to the Shelter's Administrative Office.
Bed Bug Complaints
You can report bed bugs at a Domestic Violence Shelter by contacting the Shelter Director. Shelter Directors are trained to address these issues.
If you have already reported bed bugs to your DV shelter director and the issue has not been resolved, contact NYC HRA Domestic Violence Services.