Call 911
Call 911 for medical emergencies.

Need something else?

You can report a product that caused an injury or might not be safe.

You can report unsafe merchandise to the Federal Consumer Product Safety Commission.

The Commission does not take complaints about:

  • Automobiles, trucks, and motorcycles
  • Car seats protecting children in on-road vehicles
  • Food
  • Medicine
  • Cosmetics
  • Medical devices 
  • Business practices

  • Agency: United States Consumer Product Safety Commission
  • Division: Consumer Product Safety Commission Local Office
  • Phone Number: (800) 638-2772
  • Business Hours: 24 hours, 7 days a week

You can make a complaint to the Federal government about unsafe:

  • Drugs
  • Medical devices
  • Cosmetics

  • Agency: United States Department of Health and Human Services
  • Phone Number: (877) 696-6775
  • Business Hours: Monday - Friday: 9 AM - 5 PM

You can get information about and report the sale of products that contain harmful pesticides or heavy metals, such as lead, arsenic, or mercury.

These products include:

  • Imported cosmetics
  • Herbal medicine
  • Pesticides, such as Sniper

Call 311 or 212-NEW-YORK (212-639-9675) to learn more or report the sale of these unsafe products.

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