Need something else?

  • Noise from Vehicle to report a vehicle making noise that is not a part of the Off-Hour Delivery program.

The Department of Transportation (DOT) expanded the Off-Hour Deliveries program, which encourages businesses in congested areas of the city to accept deliveries between 7 PM and 6 AM. 

The areas currently participating in the program are:

  • Downtown Brooklyn
  • Lower Manhattan
  • Midtown Manhattan
  • Jamaica, Queens

The program aims to reduce traffic congestion in areas with high pedestrian volumes and limited curb space.

Carriers and receivers also benefit from:

  • Reduced transit time
  • Reduced fuel and delivery costs
  • Less difficulty with parking
  • More predictable delivery windows

Learn more about the Off-Hour Deliveries program.

You can report delivery trucks and vans in the Off-Hour Deliveries (OHD) program that are making noise between 7 PM and 6 AM.

You must make your report by phone.

What You Can Report

You can report noise from:

  • Trucks idling
  • Refrigeration truck units
  • Loud back up alarms
  • Truck gates slamming
  • Forklifts
  • Drivers talking or playing loud music

The trucks or vans must participate in Off-Hour Deliveries and be making noise in an OHD program area.

What You Need

You must provide:

  • The delivery company's name or a description of a logo or other identifying marks on the truck
  • A description of the truck's location (for example, in a loading dock or double parked on street)
  • Name or address of the business receiving the delivery

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

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