Fair Fares NYC Complaint

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Fair Fares NYC to apply for or renew your Fair Fares NYC MetroCard
Fair Fares NYC Card Replacement or Refund
Buses and Subways for help with Reduced-Fare MetroCards for people who are 65 or older or have qualifying disabilities

You can make a complaint by phone about the Fair Fares NYC program or staff.

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.

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