The Mayor's Public Engagement Home Support Unit (HSU) works with landlords, real estate brokers, and property managers in New York City and the surrounding areas to lease vacant apartments to qualified New Yorkers receiving rental assistance. 

HSU can help participating landlords and brokers navigate the rental process by:

  • Arranging viewings
  • Assisting with leasing paperwork
  • Coordinating financial incentives for placing qualifying tenants into stable housing
  • Helping to answer payment questions and to assist with other issues that arise during and after tenancy

Property owners who lease vacant apartments or rooms through HSU may be eligible for:

  • Broker's fees of either half of one month's rent or 15% of annual rent
  • Unit Hold Incentive (covers one additional month’s rent when the landlord agrees to accept a DSS/DHS/HRA client and not lease the unit to anyone else during a period of up to 30 days, covering any anticipated vacancy expense)
  • First month of rent in full and optional three month's of subsidy payments paid up front
  • Security Voucher (equivalent to one month’s rent)
  • Access to the Special Supplemental Assistance Fund (SSAF) which covers up to $3,000 in damages and rent arrears not already covered by the Security Voucher for CithFHEPS tenancies

Landlords or brokers who are interested in renting vacant and availble apartment or room, or who would like additional information, can contact HSU online.

Contact the Home Support Unit.

HSU will contact you within 48 hours of submitting the online form by phone or email.

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