The Center for NYC Neighborhoods (CNYCN), with support from the Department of Housing Preservation and Development (HPD), offers homeowners in all five boroughs free assistance via their Homeowner Help Desk.
The Homeowner Help Desk connects NYC homeowners with free, experienced housing counselors and legal experts to:
- Prevent foreclosure and assist with mortgage payments
- Protect against housing scams and fraud
- Resolve property tax and water bill lien debt
- Access home repair resources and energy efficient upgrades
- Create an estate plan to ensure your home stays within the family
- Learn about flood precautions and flood insurance
Online
Visit the Homeowner Help Desk website.
By Phone
- Agency: Department of Housing Preservation and Development
- Division: Center for NYC Neighborhoods Homeowner Help Desk
- Phone Number: (646) 786-0888
- Business Hours: Monday - Friday: 9 AM - 5 PM
- Staff is available through the automated phone system during business hours. Leave a message after hours to receive a return call.
Or toll-free at (855) 466-3456
Additional Resources
Homeowner Handbook
The homeowner handbook is a guide to help New York homeowners:
- Protect and maintain their homes
- Access available resources
Download a copy of Homeowner Handbook in:
