Asylum seekers arriving in New York City can get information and assistance. 

Learn more about resources and services for asylum seekers.

Get legal information and guidance for asylum seekers.

Please note that the Asylum Seeker Resource Navigation Center and the Reticketing Center closed on June 24, 2025.

Anyone seeking shelter (regardless of immigration or any other status) can apply at a Department of Homeless Services intake center. Visit the Homeless Shelters page for more information.

You can contact the MOIA Immigration Legal Support Hotline if you have questions about your immigration status, application, or court case.

  • Agency: Mayor's Office of Immigrant Affairs
  • Division: MOIA Immigration Legal Support Hotline
  • Phone Number: (800) 354-0365
  • Business Hours: Monday - Friday: 9 AM - 6 PM
  • You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.

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