Call 911

Call 911 to report:

  • A medical or health-related emergency, or a person in need of medical assistance.
  • The sale of cannabis (marijuana) at an outside location.
  • The use of cannabis by a minor under 21.
  • The sale of cannabis to a minor under 21 in progress.

You can report problems about cannabis sales and products to the Office of the Sheriff such as:

  • Unlicensed dispensaries
  • Illegal locations, including businesses operating:
    • Within 500 feet and on the same block of any building that is exclusively used as a school
    • Within 200 feet and on the same block of a house of worship
  • Sales to minors under 21 in the past
  • Product concerns, including improper, misleading, or unsafe labels or packaging
  • Suspicious activity involving cannabis being sold from a business or a vehicle labeled as selling cannabis

File a Complaint

You can report your concerns anonymously by email or phone. 
 
By Email

Send your message to smokeshopcomplaints@sheriff.nyc.gov.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

What Happens Next

The Sheriff’s Office will review your complaint and may:

  • Investigate the situation
  • Inspect the business
  • Issue warnings, citations, and fines
  • Padlock illegal shops

You can request an order to vacate an Immediate Order of Closure issued against your sealed property.

You can submit your request by email to CEUOATH@nypd.org.

In your email:

  • Include the address of the sealed property
  • Identify yourself as the property owner
  • Provide the name of your attorney (if they are representing you)

The Sheriff's Office will send you an affidavit. The affidavit must be completed and notarized by all owners of the property.

If your attorney is representing you, they must complete an affidavit.

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